Your First Visit At the first visit to the orthodontist, diagnostic records may be necessary to determine the best course of treatment. Complete diagnostic records typically include a medical/dental history, clinical examination; digital study models of the teeth, photos of the patient’s face and teeth and digital x-rays. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of treatment as the teeth move under orthodontic care. Consultation After the doctor has evaluated your records, we discuss your treatment with you in detail, including the orthodontic investment you will be making for your particular case. Regular Appointments The appointment when you get your appliances(braces,expanders,etc.) usually takes from one to two hours. You’ll then see us at regular intervals 4 to 8 weeks apart for an adjustment, which takes 15-45 minutes. Our regular office hours are Monday to Thursday 8-5. We offer a later day on alternating Mondays where appointments may be available as late as 6:30. Patients are seen by appointment only. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Cancel only if it is an emergency. It is difficult to reschedule you since most appointments are made 4-8 weeks in advance. Payment and Office Policies Cost The cost of treatment depends on the severity of the patient’s problem. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets, including a no-down payment option. We also accept assignment from most insurance plans, and file the necessary papers to the insurance company. We commit to making orthodontics affordable for you. Fees In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy. If full payment is made at the onset of treatment, we will offer a fee discount. (If you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by insurance.) To fit your individual needs, financial arrangements can be made. For your convenience, we accept payment by VISA , MASTERCARD,DISCOVER AND AMERICAN EXPRESS. Insurance If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay (see above). Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.